Frequently Asked Questions
Are you accepting new clients?
Yes! We are currently welcoming new individual, couple, and family therapy clients.
Do you offer telehealth services?
Yes, we offer both in-person and secure telehealth sessions.
How do I schedule an appointment?
Email the therapist directly and they will get back to you, usually within 24 hours or next business day.
What is the process to get on the schedule?
After you speak with a therapist, they will email you a secure link for you to send your insurance card to the billing department for the purpose of Heart 2 Heart assuring we can take your insurance and finding out your benefit information (i.e. deductibles, copayments, etc). Billing will get benefit information within 24 hours. Next your therapist will contact you to gather the information needed to get you into the program we use, Simple Practice. You will then receive an email from Heart 2 Heart with directions on setting up your portal and documents that need to be signed for therapy. Then the therapist will get you on their calendar and healing can begin.
Do you take insurance?
Yes. We accept several major insurance plans. See our full list here.
What should I expect in a session?
Each session is 50 minutes. What happens in session is unique to your therapist’s approach and your specific goals.
What happens if I can’t make my appointment?
At Heart 2 Heart Therapy our therapist time is valuable, and we ask that you give your therapist aa 24-hour notice to their direct phone (via VM or text) or email. We do have a fee for no shows or late cancellations of $60.00.
Can I walk in or book online?
No. All sessions are by appointment only and must be scheduled through the office.
A Heartfelt Approach to Healing
We understand how hard it can be to find a therapist these days—especially one who takes insurance. That’s why our team is committed to making quality care more accessible and affordable.
We have therapists at the Masters Level both Licensed and Pre-Licensed that specialize in areas like Personality Disorders, OCD, anxiety, depression, trauma, ADHD, Autism, and relationship issues.
