Payments & Insurance

We understand how hard it can be to find a therapist these days—especially one who takes insurance. That’s why our team is committed to making quality care more accessible and affordable.

Payments

Cost often plays a big role in deciding on a therapist. If we can’t take your insurance we can charge for your services on a sliding scale, meaning, in some cases, we can charge lower fees.

If you have health insurance with mental health benefits, the price of therapy will vary depending on your deductible, copays, and out-of-pocket maximum. Once we confirm that Heart 2 Heart accepts your plan, we will determine the exact cost of each session and let you know at which time you can decide, if you want to move forward with scheduling.

If you decide that Heart 2 Heart is a good fit, and fees arrangements have been determined, one of our staff will get you into Simple Practice where the onboarding documents will be electronically sent to you and you will be able to sign all documents and fill out all assessments at your convenience before your first session.

We provide both in person and telehealth and all documents and telehealth communications is done through a secure portal using Simple Practice that is HIPPA compliant.  Simple Practice is safe, secure, and user friendly.  Telehealth is just a click and HIPPA compliant.

Good Faith Statement

Under the law, healthcare providers are required to provide patients who do not have insurance or who are not using insurance an estimate of the expected charges for all non-emergency medical services.

While it is difficult to determine in advance how many sessions may be necessary for any individual, this estimate outlines the expected costs for your care. You have the right to request this estimate before scheduling a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill. Please ensure you save a copy or a photo of your estimate for your records.

For questions or more information about your right to a Good Faith Estimate, please visit www.cms.gov/nosurprises or call (800) 985-3059.

Insurance

We Accept Insurance, Cash Pay, and a sliding scale:

  • Magellan
  • Sharp
  • Scripps
  • United Health Care
  • Optum
  • Aetna
  • Health Net (MHN)
  • Meritain
  • Community Healthcare/Medicaid

We accept cash, checks, Venmo, Zelle, Cash app, and most major credit cards.

 

Please use this “secure link” to send your insurance card and date of birth to our billing dept for approval:
Secure Link

 

We are here to listen; we care.